How do I upgrade, downgrade, or cancel my subscription?
Subscription changes -- including upgrading from Lite to Core, adjusting your geographic coverage or opportunity types, and cancellations -- are handled by the Bid Ocean support team.
To request any subscription change, contact us:
- Email: success@na.hubexo.com
- Phone: (866) 316-5300
- Live chat: available through the chat icon on the Bid Ocean portal
When you get in touch, let us know what you'd like to change and a member of the team will walk you through your options.